Terms of Service
Last updated: June 2026
These terms apply to the treatments and services provided by The Healing Space. By booking a session with us, you agree to them.
Our services
The Healing Space offers massage and wellness treatments for relaxation and general wellbeing. Our services are not medical treatment and do not replace the care, diagnosis or advice of a doctor or other health professional.
Booking and confirmation
Sessions are by appointment. You can request a booking by WhatsApp, phone or email, and it is confirmed once we reply with a time. Please arrive a few minutes early; arriving late may shorten your session.
Health and suitability
For your safety, please tell us before your session about any health conditions, injuries, allergies, recent surgery or pregnancy. Some treatments may not be suitable in certain situations, and we may adapt or decline a treatment to protect your wellbeing.
Cancellations and missed appointments
If you need to change or cancel, please let us know at least 24 hours in advance so we can offer the slot to someone else. Repeated late cancellations or missed appointments may require a deposit for future bookings.
Prices and payment
Prices are shown per session and may change. The price that applies is the one confirmed at the time of booking. Payment is made at the studio after your treatment, unless otherwise agreed.
Professional conduct
All treatments are strictly professional and non-sexual. We reserve the right to end a session immediately, without refund, in the case of inappropriate or disrespectful behaviour. We treat every guest with the same respect we ask for in return.
Liability
We provide our services with care and skill. To the extent permitted by law, we are not liable for reactions or outcomes arising from information you did not share with us, or from use of our services contrary to our guidance.
Intellectual property
The content, images and branding on this website belong to The Healing Space and may not be used without our permission.
Governing law and complaints
These terms are governed by Portuguese law. You also have access to the official Complaints Book (Livro de Reclamações) and, for online disputes, to the EU Online Dispute Resolution platform.